FAQ

Check-in is from 2 p.m., and checkout is any time before 11 a.m.

There is an extended stay charge for late checkout equivalent to one third of the room rate until 3 p.m. and one half until 6 p.m.

We can keep your baggage from the morning of the check-in date, and will also hold it for you after checkout.

Twenty-four-hour parking is available for 400 cars.
The charge for guests is a flat 1,000 yen per car during their stay, regardless of the number of nights.
The parking lot has a height clearance of 2.1 meters.

The hotel charges 20% of the accommodation fee for cancellations on the day before arrival, and 80% for those on the day of arrival. Those who do not contact us to cancel incur a charge of 100%.

We regret that there is no waiting list for reservations. Please contact us as needed.

We regret that there are no special rates for children, although some particular plans have related pricing.
There is no charge for children sharing a bed with parents.

Slippers and Japanese bathrobes for children are available.

Cribs of 110 centimeters in length and 60 centimeters in width can be provided free of charge in large twin rooms only. They are designed for babies under a year old.

Free broadband LAN connection is available in all rooms.