A Fully Barrier-Free Hotel

In order to ensure all of our guests have a safe and comfortable stay, we not only strive to provide excellent facilities, but every member of our staff will also do their very best to bring you the best possible service.

Free Wi-Fi Throughout the Hotel

Free LAN (Wi-Fi) is available everywhere inside the hotel. Just ask any of our staff for the password required to connect whenever you like.

Delivery Service

You can send out items from the delivery desk in the lobby of the 1st floor. We can also provide plastic bags for free and boxes for shipping (for an additional fee).

[Reception Location]
1st Floor Lobby

Foreign Currency Exchange

There is a machine that exchanges foreign currency in the lobby on the 1st floor. It has guidance in Japanese, English, Chinese, and Korean, and operates 24 hours a day.

[Location] 1st Floor Lobby

Luggage Storage

Just ask at the Concierge's Desk. We can store refrigerated and frozen items as well, so don't hesitate to ask.

[Location] 1st Floor Lobby

Cloakrooms

Service for coats and bags is available on each banquet floor and at our restaurants.
*Depending on the type of event, items may be kept in the banquet hall itself.
*Some restaurants may be unable to accept items.

Nursing Room

In order to ensure mothers and infants can visit our hotel with peace of mind, a nursing room is available next to the women's room on the second floor. *The area is for women only. Men are not allowed to enter.

[Location] 2nd Floor Women's Restroom
[Open] 10:00 a.m. - 6 p.m.

Changing Room

Feel free to use this space when attending a banquet.

[Location] 3rd Floor

Wheelchair Rental

Wheelchairs are available to rent, but the number is limited. Please contact us in advance if one is required.

[Reception Location]
1st Floor Front Desk

Accessible Restrooms

These can be found on the 1st Floor Basement and 3rd Floor.

[Location]
1st Floor Basement, 3rd Floor

Parking

There is a parking garage next to the hotel.
5 stories (Max. vehicle height: 2.1m)
Automated, Capacity: About 300 Vehicles
Open 24 Hours
*When staying overnight, the fee is 2,000 yen per car
(Tax included, Until noon on the day of checkout)

[Open] 24 Hours

Smoking Rooms

These can be found on the 1st Floor Basement, 1st Floor, and 3rd Floor.

Vending Machines

There are vending machines selling drinks throughout the building. Soft drinks and cans of beer are also sold at the gift shop in the lobby on the 1st floor. In addition, there are convenience stores that operate 24 hours a day (7-Eleven, FamilyMart) located near the hotel.

AEDs

AEDs are installed in 4 locations around the hotel.

[Locations]
1st Floor Basement, 1st Floor Front Desk, 1st Floor Disaster Prevention Center, 22nd Floor Restaurant Miyama

Concierge

Our experienced staff will assist you with your trip by providing information about recommended places to eat, sightseeing, and transportation.

[Reception Location]
1st Floor Lobby